Returns & Exchanges

At Mobexpert, we want you to be completely satisfied with your home furnishings. If a piece doesn't perfectly fit your space, you can return or exchange eligible items within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Request

    Log into your account and navigate to your order history to select the items you wish to return and receive a Return Authorization Number.

  • 2.
    Prepare the Item

    Carefully repackage your furniture in its original box and protective materials to ensure it remains undamaged during the transit process.

  • 3.
    Schedule a Pickup

    For large furniture items, our specialized white-glove team will contact you to coordinate a convenient pickup time at your residence.

  • 4.
    Receive Your Refund

    Once our quality control team inspects the returned goods at the warehouse, your refund will be processed back to your original payment method within 7-10 business days.