Returns & Exchanges
At Mobexpert, we want you to be completely satisfied with your home furnishings. If a piece doesn't perfectly fit your space, you can return or exchange eligible items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Log into your account and navigate to your order history to select the items you wish to return and receive a Return Authorization Number.
- 2.Prepare the Item
Carefully repackage your furniture in its original box and protective materials to ensure it remains undamaged during the transit process.
- 3.Schedule a Pickup
For large furniture items, our specialized white-glove team will contact you to coordinate a convenient pickup time at your residence.
- 4.Receive Your Refund
Once our quality control team inspects the returned goods at the warehouse, your refund will be processed back to your original payment method within 7-10 business days.
